UpHold Customer Help Desk

Supporting You Throughout Your Trading Experience

At UpHold, your trading journey is our priority. Our expert support team is ready to help with any inquiries or technical challenges, making sure your trading stays seamless and beneficial.

Contact Us for Support

Various Ways to Reach Us

Live Chat

Support available 24/7 through the UpHold platform.

Join Our Network for Instant Updates and Interaction

Email Support

Quick replies for common questions, within 24 hours.

Send Email

Phone Support

Rapid assistance for urgent or complex matters. Support hours are Monday to Friday, 9 AM to 6 PM (EST) via ""UpHold"".

Call Now

Social Media

Follow us on Instagram, TikTok, and YouTube for latest updates and support information.

Follow Us

Help Center

Comprehensive learning resources, guides, and live sessions to improve your trading expertise.

Visit Support Central

Community Forum

Engage with a community of traders, share insights, and troubleshoot common issues.

Register with UpHold Now

Contact Us

Live Chat

24/7

Assistance is available whenever you require help

Email Support

Prompt support with quick turnaround times

Replies sent within 24 hours.

Phone Support

Achieve Financial Independence and Boost Your Confidence

Operational hours are from 8:00 AM to 5:00 PM Eastern Time

Help Center

Always available

Reach out to our support team anytime for assistance

Simplifying Support Connections

1. Log In

Log into your UpHold account through the official website by entering your credentials.

2. Explore the Assistance Center

Find the 'Help' or 'Customer Support' link, often located at the bottom or main menu of the site.

3. Select Your Support Option

Choose to chat live, email, call, or browse FAQ and troubleshooting resources specific to your needs.

4. Provide Details

For quicker help, please have your account details and a clear description of your issue ready.

Browse Support Resources at Your Own Pace

Help Center

Utilize detailed manuals and tutorials to troubleshoot independently.

Access Resource

FAQs

Find quick answers to common questions about UpHold, support services, and assistance options.

Access Resource

Video Tutorials

View detailed tutorials to improve your understanding of UpHold’s tools and advantages.

Access Resource

Community Forums

Connect with fellow traders and share strategies in our community.

Access Resource

Enhance Your Customer Support Journey

Provide a clear description of your issue, including any needed updates or specifications.

Include Details: Share account information and screenshots if needed to help resolve your issue.

Choose Your Preferred Contact Channel: Use live chat for urgent issues and email for detailed inquiries.

Check the Help Center initially for quick answers before reaching out to support.

Have your account info, transaction IDs, and relevant screenshots ready when reaching out to customer service.

If no response is received, try reconnecting through the same communication method or consider alternative contact options.

Main Focus Areas in Customer Support and User Engagement

Account Issues

Assistance with logging in, verifying identity, managing passwords, and customizing user accounts.

Trading Problems

Issues related to trade execution, incorrect pricing, leverage settings, and transaction problems.

Funding and Withdrawal Methods

Questions about depositing funds, withdrawal procedures, fee details, and account alerts notifications.

Technical Glitches

Technical issues including system glitches, platform outages, and other software bugs encountered on UpHold.

Security Concerns

Security Concerns, Fraud Detection, and Privacy Protections

Social Trading and Portfolio Management

Assistance with social trading features, copying successful traders, and evaluating investment returns.
SB2.0 2025-08-26 11:17:52